Effective Date: 1st Jan, 2025
Epic Rides Nepal Pvt. Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://epicridesnepal.com or engage with our services.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name, email address, phone number, billing and shipping address, and other contact details.
• Payment information (handled by third-party payment processors such as PayPal).
Automatically Collected Information:
• Device information, browser type, IP address, and referring URLs.
• Cookies and tracking data for analytics, website optimization, and targeted ads.
Usage Information:
• Pages viewed, time spent on pages, and other website interaction details collected through analytics tools such as Google Analytics.
2. How We Use Your Information
We use the information collected to:
• Provide, maintain, and improve our services.
• Process transactions and communicate about bookings.
• Analyze website traffic and user engagement through analytics.
• Send marketing emails (only with user consent).
• Personalize advertisements and website experiences.
3. Information Sharing
We may share your data with:
• Third-party service providers: Payment processors (like PayPal), analytics providers (like Google Analytics), and marketing services (like MailChimp).
• Advertising networks: To deliver tailored advertisements.
• Legal entities: When required by law.
We never sell your personal information.
4. Your Privacy Rights
Depending on your location, you may have the following rights:
California Residents (CCPA)
• The right to know what personal information is collected and shared.
• The right to request deletion of personal information.
• The right to opt out of data selling (We do not sell data).
EU Residents (GDPR)
• The right to access and rectify your personal information.
• The right to request deletion (the “right to be forgotten”).
• The right to data portability and the right to withdraw consent at any time.
To exercise these rights, please contact us via Contact Us or call us at +977-1-5555021.
5. Cookies and Tracking
We use cookies to:
• Ensure website functionality
• Analyze traffic through Google Analytics
• Personalize advertisements
You can control cookie preferences through your browser settings or through our website’s cookie banner.
6. Data Retention
We retain personal information only as long as necessary to provide services and comply with legal obligations.
7. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission is completely secure.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through our website.
9. Contact Us
If you have any questions or concerns, please contact us at:
Epic Rides Nepal Pvt. Ltd.
Address: Jhamsikhel, Lalitpur, Nepal 44600
Phone: +977-1-5555021